Privacy Policy

This policy explains how 365 Roadside Recovery (“we”, “us”), Arch 5, 5 Chapman Rd, London E9 5DW, handles personal information when you use this website or contact us.

Information we collect

• Details you submit in our booking form: name, phone number, email, vehicle details, registration, locations, dates and any notes.
• Information you send us by phone, WhatsApp or email.

How we use it

We use your information to respond to your enquiry, arrange and provide the service you request, and contact you about it. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running our business.

Who we share it with

We do not sell your information. Booking form submissions are processed by our website host, Netlify. Messages sent through WhatsApp are handled by WhatsApp under its own privacy terms. The map on our contact page is provided by Google. We may share information where required by law.

How long we keep it

We keep enquiry information only as long as needed for the purposes above and any legal or accounting obligations.

Your rights

Under UK data protection law you can ask to access, correct or delete your information, or object to its use. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Contact

Email 365roadsiderecoveryy@gmail.com or call +44 7478 052972.